24Call

With our unique out-of-hours call handling service, your customers are catered for 24/7.

Adiuvo are the only specialised call handling service for the property management industry run by highly trained and experienced property management professionals and consultants.

We offer 2 levels of services which can be tailored to suit your specific needs.

CALL HANDLING

Many clients wish for us to utilise their already approved suppliers therefore we provide our expertise to manage incoming calls and emergencies to include;

  • taking all incoming calls
  • compiling relevant information
  • progressing the matter to contractors (If necessary)
  • ensuring satisfactory completion of any works
  • reporting back to designated contacts

FULL RESPONSE

In addition to the management of calls (taking, progressing and reporting), Adiuvo can, if preferred, supply  contractors to deal with arising emergencies. We have an available bank of emergency trades via a combination of our own directly employed plumbers, electricians and general trades (boarding etc) and established companies that are outsourced for their expertise from plumbers, electricians and general trades to large scale drainage or qualified commercial boiler engineers.

Due to the economies of scale we are able to ensure prices remain competitive.