Adiuvo provide the only specialist Call Handling Service for the Property Industry.
Formed in 2007 by former London Property Managers Colin Stokes & Julianne Cott to offer initially a service that had, in their opinion, been severely lacking; a professional, experienced and knowledgeable office based emergency out of hours’ response for Property Managers. This specialised service distinguishes itself from any other available by the use of experienced and qualified property staff including IRPM Property Managers and people from all facets of the industry.
Additionally Adiuvo now provide full outsourced daytime maintenance solutions ranging from virtual reception services to 24/7 maintenance desks all within the property sector.
Although we are a professional service we are one of the few that not only has direct contact with the clients own residents but is entrusted to make decisions on the client’s behalf. Adiuvo therefore becomes a direct extension of each client’s brand and reputation whilst being responsible for service charge and landlord expenditure regularly extending to amounts in the thousands of pounds for an individual incident.
We take great pride in the importance of our service to our clients and how much of our new business has come from referrals from them.
We just wanted to let you know that our entire team have expressed very positive feedback about their experience with Adiuvo & the very professional and pleasant manner in which calls are passed on to us. You are a pleasure to work with.
Claire Baker, Customer Service Director, Regent Property Management