So here’s the scene last night as we began to shutter our call centre, weird to see after being here 24/7 for the last 7 years. Missing equipment is now at staff homes as we mobilised from Thursday to get over 50 staff working from home. Here in Ireland all schools closed (and pubs!), all gatherings banned and all staff to work from home where feasible.
I realise there is a very different approach in the UK at present but I believe similar measures are inevitable in the near future so don’t underestimate what it may take to introduce this – it was not easy despite our BCP. As of tonight, we go completely remote and that will probably bring some teething problems although hopefully most have been ironed out over a weekend of tests.