Inerro (Latin for walk-around) is a 3D virtual tour of the exterior and communal parts of your sites, providing immediate remote knowledge for support staff or those dealing with an unfamiliar building.
Its creation further gives a dolls house view & floorplan and information, tags or photographs can be added to any point of interest to make it a repository for site while allowing for;
- More simple quotations without unnecessary journeys & footfall
- Virtual minor works quotations as a PM can live chat face to face with multiple contractors whilst inside the tour allowing desktop quotations further limiting onsite traffic.
- The secure cloud-based communication enables PM’s to converse remotely but still face to face with residents aiding better understanding of issues & 1 to 1 customer service minus a time-consuming site visit.
- Prior familiarity or even an initial induction for contractors/suppliers & new or temporary site staff.
Alternatively, a pre-recorded narrated tour can be edited for the staff or new residents (minus management information).
Innovative technology, traditional values
We recently changed our out of hours provider to adiuvo and the difference is like light and day. As we operate on a rota on call system for senior managers we rely on our service provider to make the necessary decisions on our behalf and to look after our portfolio as if it was their own. The number of calls being escalated to the senior team after hours has decreased substantially since the change. adiuvo have impressed me no end in the first year of working with us. They are polite, professional and meet their service level agreement on each level. I could not recommend highly enough