Emergency Out of Hours Response
Our core business, where all out of hours calls are triaged and actioned as appropriate including instructing, managing and with agreement, providing contractors.
Renovo – 24/7 contractors
24/7 contractor service now providing not only out of hours engineers but in-hours too, covering all areas & disciplines.
24/7 Maintenance and Warranty Desks
A full outsourced service where all maintenance tasks, reactive and planned, are handled and progressed again including instructing, managing and, with agreement, providing contractors.
Reception and Overflow
All frontline calls received and transferred as applicable with additional facility for increased capacity when required.
Lone Worker
Providing a check-in service for site staff and office-based employees who attend out of hours meetings.
Sales & Lettings Call Capture
Similar to our overflow but an ever-present facility for all incoming enquiries ensuring all possible vendors, buyers, landlords and tenants call enquiries are never missed.
Contractor Helpdesk
Much more than just a messaging service as we can triage incoming maintenance calls if required whilst instructing on-call engineers
Innovative technology, traditional values
I just wanted to pass on a huge thank you to you and all your fantastic staff at adiuvo! I have not forgotten just how hard life was for me before we found your company, keep up the good work as I couldn’t imagine doing my job without adiuvo now.